The med spa & salon phone problem
Appointment businesses live and die by the calendar, but the people who fill the calendar are busy filling it — serving clients. Calls during treatments go unanswered; DMs and texts pile up; evening browsers who decide at 9 PM to finally book that consult or balayage hit voicemail. Every one of those is revenue that was ready to book itself.
What AIVI handles for spas and salons
Books, reschedules, and cancels — automatically. Against your real calendar, by provider and service type, with your buffer and deposit policies applied.
Answers service questions. Pricing menus, treatment durations, prep and aftercare basics, membership details, first-visit policies — answered instantly and consistently.
Captures the impulse booker. Evenings, weekends, mid-blowout — the moments clients decide to book are the moments AIVI answers.
Reduces no-shows. Confirmations and reminders go out automatically, and rescheduling is painless — so cancellations become rebookings instead of empty chairs.
Handles both calls and texts. Many salon clients would rather text; AIVI holds the same conversation on either channel.
Why owners switch to AIVI
A front-desk hire costs a full salary and still can’t answer at 9 PM. AIVI covers every call, all hours, for a fraction of that — and pays for itself with a handful of recovered bookings a month.
Plans and pricing
AIVI's receptionist plans, what each includes, and the annual option are on the AI receptionist pricing page.